There is a bug
From our home page you can download lastest build of the programs. Some previous builds could have bugs that have been fixed in the current available builds of the programs.

I have a payment-related question
If you recently made an online store purchase Kagi appears on your credit card statement because our online store through which you made a purchase uses Kagi to perform all its processing. This includes handling the credit card transaction. Accessing the their Shopper Support Page, you can read the common questions before and after buying and send an email to their support staff for further assistance.

I lost my registration code
The registration code is provided to you in the “Thank you for purchase” email. If you need your registration code again just click on the Kagi's Order Inquiry System and follow the instructions.

How do I request a refund?
Our online store through which you made a purchase uses Kagi to perform all its processing. Refunds are available within 30 days of product purchase by submitting a Refund Request Form at Kagi site. Learn more about Kagi's Refund policy here.

I lost a folder or a file using Secret Folder
Please go to this page to learn how to make your items visible again (whether you already tried those suggestions without luck, please read this advanced guide).

I would like to know if your software has a particular feature
We suggest you to download the program from this page and experiment with it - bear in mind that you can try out it for free - and see for yourself if the program fits your needs.

Questions about emoticons page
Visit our Emoticons Help Page to learn more about our emoticons page.

Get Help with an application
Please click on the link below to get help with an application at our support forums:

• Slideshow
• Compress Files
• Caller ID
• Secret Folder
• Clean Text
• Mac Notepad
• Timer
• Dictionaries

Support forums
Support forums are places where you can search for an answer, post your question, answer other users' questions or simply read what other users have to say. Click here to visit support forums.

Support forums