Introduction
This policy describes how personal data is handled when you use our apps, visit our website, or contact support. We do not collect personal data for advertising or profiling purposes. Personal data is processed only when necessary to provide support, manage licenses, respond to requests, or comply with legal obligations. Access to personal data is limited to authorized personnel. Personal data can be disclosed if required by law.
Purchase
Our apps are sold by third-party merchants, including Apple Inc., and FastSpring. When you purchase an app, the merchant collects and processes your personal data according to their privacy policy. We do not collect or process payment card details. Merchants can provide us with information necessary to verify licenses, provide support, or respond to requests.
License Verification
Personal data can be processed to verify license ownership when you request support, request license information, request refunds, or request upgrade eligibility.
Support Interaction
When you contact support by email or chat, the information you provide is processed to respond to your request. This includes your email address, your message, and any information you include. Support responses can be generated by human operators or by automated systems operating under our control. Support communications are stored to maintain the history of support interactions and to provide continuity of assistance. You can request deletion of your support communications by contacting us.
Email Communication
When you contact us by email, your email address and message are processed to provide support. Email addresses are not used for marketing purposes unless you have subscribed to the mailing list. Emails are stored as part of support records.
Automated Support Systems
Some support responses are generated using automated systems. These systems process only the information provided in the support request. Automated systems are used to generate support replies and do not perform automated decision-making with legal or financial effects.
Data Retention
Personal data is retained for the time necessary to provide support, maintain support history, comply with legal obligations, and resolve disputes. You can request deletion of your personal data. Some information can be retained if required by law.
Usage Analytics
Our apps do not collect personal data for analytics or tracking. We do not track individual user behavior and we do not access device content such as files, camera, or microphone.
Crash Logs
If an app crashes, technical information about the crash can be collected and used to identify and fix the problem. Crash logs contain technical information about the app and system. Crash logs do not contain personal data.
Update Checking
Our apps can check for available updates. This process does not collect personal data.
Mailing List
If you subscribe to the mailing list, your name and email address are used to send product announcements and offers. You can unsubscribe at any time using the unsubscribe link in the email or by contacting support.
Server Logs
Technical information such as IP address, browser type, and access time is recorded when visiting the website. This information is used for security, troubleshooting, and service operation.
WordPress and Jetpack
This site uses WordPress and Jetpack services. These services can process technical data according to their privacy policy.
Cookies
Cookies are used to operate the website. For details, refer to the Cookies Policy.
Your Rights
You can request access, correction, or deletion of your personal data by contacting support.
Contact
If you have questions or requests regarding your personal data, contact us via our support page.
Policy Updates
This policy can be updated. The current version is always available on this page.