Encrypt Email – Help for Mac

Download the latest version of this app from the Mac Downloads page



Most Frequently Asked Questions

How it works?
Encrypt Email sends email messages with encrypt attachments. Mac based recipients will receive a DMG password protected file. Windows and Linux based recipients will receive a ZIP password protected archive instead.

How to decompress a .zip password protected archive I received via email?
To decompress a password-protected archive you received, drag it over the icon of one of these applications:

• The Unarchiver (Mac OS X)
• 7zip (Windows)
• Stuffit Expander (Mac OS X and Windows)

How to open a .dmg password protected file I received via email?
To access the contents of a .dmg password protected file you received, just double-click its icon, enter the password and the content of the file will show up as a volume on your desktop. After working with it, eject the volume by clicking the Eject button in the sidebar of a Finder window or dragging its icon to the Trash. This kind of files can be natively accessed only on Mac OS X computers.

Why some recipients can’t receive an encrypted message or file?
The application encrypts the messages and the files using the format specified in the preferences. The default choice for Windows and Linux recipients is ZIP format. Some email providers don’t accetp encrypted ZIP files attachments. One of these providers could be Gmail, here is an article about sending encrypted attachments via Gmail.

Does your Encrypt Mail application work with iCloud (@me.com) email accounts?
Yes, please try to setup the account as follow:

Sending mail

Outgoing Mail Server SMTP: smtp.me.com

Advanced sending options

Port: 587
Secure type: Transport Layer Security TLS
Authentication: Password
User Name: your email address (without @me.com)
Password: your password

Need More Help?

My problem is not listed here
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